This page explains what personal information we collect when you use the tongits platform, how we use it, and the rights you have as a player based in the Philippines. Please read this carefully before registering an account.
When you register and use the tongits platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and government-issued identification details required for identity verification. We also collect transactional data such as deposit and withdrawal records, betting history, and payment method details to process your transactions accurately and securely. Technical data — including your IP address, device type, browser information, and session logs — is collected automatically when you access the platform, and this helps us detect fraud, maintain security, and improve platform performance.We may also collect information you voluntarily provide when you contact our support team, submit a complaint, or respond to a survey. All data collection is carried out in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our licensing obligations. We use your data to personalise your experience on the platform, including showing you promotions and content that are relevant to your activity and preferences. Transaction and session data helps us monitor for suspicious activity, prevent fraud, and ensure that the platform remains safe and fair for all players in the Philippines. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. If you have opted in to marketing communications, we may also send you information about new features, promotions, and events — you can withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
Tongits does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict data processing agreements and are required to handle your information securely. In certain circumstances, we are legally required to disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines when we receive a valid legal request or when disclosure is necessary to prevent fraud or protect the safety of our players. If the tongits business is transferred or acquired, your personal data may form part of the transferred assets, and you will be notified of any such change in advance. We will never share your data with any third party in a manner that is inconsistent with this privacy policy or the Philippine Data Privacy Act.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to gaming operators in the Philippines. Technical logs and session data are retained for shorter periods and are regularly reviewed and purged in accordance with our internal data management schedule. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it so that it can no longer be linked to you. You may request the deletion of your personal data at any time, subject to our legal retention obligations, by contacting us using the details provided at the end of this policy.
The tongits platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with our pages. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and placing bets. Analytics cookies help us understand which parts of the platform are most used and where improvements can be made, and these are processed in aggregate form without identifying you personally. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit the functionality available to you. We do not use third-party advertising cookies or allow external advertising networks to track your behaviour across other websites through our platform.
As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where it is no longer necessary for the purpose for which it was collected, and the right to data portability where technically feasible. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us using the support details provided in the footer of this page, and we will respond within the timeframe required by applicable law.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the tongits platform is encrypted using industry-standard TLS protocols, and sensitive information such as payment details is handled through certified secure payment channels. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to player data are trained in data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission in accordance with the timelines prescribed by Philippine law.
We may update this privacy policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered players via the contact details associated with their account and will update the effective date at the top of this page. We encourage you to review this policy periodically so that you remain informed about how we protect your personal information. Your continued use of the tongits platform after any changes have been posted constitutes your acceptance of the updated policy. If you have any questions about this privacy policy or how we handle your personal data, please reach out to us through the support contact provided below.
Quick answers to what Filipino players most often ask about data privacy on the tongits platform.
Have questions about your privacy rights or want to manage your account preferences? Our support team is here to help every Filipino player feel confident and secure on the platform.
For privacy enquiries: support at tongits.win